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ROG Phone 3 - issue with always-on display/fingerprint scanner UI

REASERREASER Level 1
edited November 2020 in ROG Phone 3

Please tell us some basic information before asking for help:

  1. Model Name: ROG Phone 3 512/16
  2. Firmware Version: latest
  3. Rooted or not: not
  4. Frequency of Occurrence: 100%
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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I have an issue with the always on display/fingerprint reader screen being permamently bugged. instead of only the needed UI lighting up, the entire screen flickers in a brown-ish color making always on display unuseable. Attaching a video. I havent seen this posted anywhere else, let me know, if others are having the same issue. Hope its fixed ASAP. Rebooting the device does not solve the issue.

ROG Phone 3 bug report.mp4


Comments

  • Gustav_ASUSGustav_ASUS mod

    Let me send you instructions on how to log your device so we cna take a closer look at this one.

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