Cannot Unlock Bootloader after Motherboard Repair? No Help from ASUS Support on this forum.

ZT-3a6b9fa9ZT-3a6b9fa9 Level 1
edited November 2020 in ZenFone 6

Please tell us some basic information before asking for help:

  1. Model Name:  Zenfone 6 (ZS630KL-2A031EU)
  2. Firmware Version: Android 10 (Version WW-17.1810.2009.176)
  3. Rooted or not: no
  4. Frequency of Occurrence: Always
  5. APP Name & APP Version (If your issue relates to the app): Version UnlockTool_9.2.0.0

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


Whenever trying to use unlock bootloader tool i am getting the following network error as in the screenshot below. How can this be resolved? How can i unlock my bootloader? I have been in touch with Anders_ASUS and he asked me to wait for several weeks because the ASUS team is not replying.It has been a month plus with no solution. I am slowly loosing faith in the ASUS brand. It is as almost buying this Zenfone 6 was a mistake.

Can you please tell me what the end all solution is? I am asking this because the warranty on this phone is going to end on 22nd Oct 2020.

If i have to wait any longer without a solution or recourse, then i ought to just sell this phone and go for some other brand and never look back at purchasing from ASUS ever again.

Let me know


This discussion has been closed.