I can't update my windows 10 from version 1803 to 1909 due to realtek bluetooth error

Raha

1. System: windows 10 version 1803
2. Battery or AC: Battery
3. Model: K556UR
4. Frequency of occurrence:
5. Reset OS: Free DOS
6. Screenshot or video:

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Detailed description：I just updated my Qualomm Atherous bluetooth driver to the latest version but I Recieve the message that my realtek bluetooth driver or service is not ready for this version of windows 10 update (version 1909)

and due to this problem I cant update my windows 10

what should I do? may it be solved after a while? or should I do something else to solve the issue?

Blake_ASUS

Hello Raha,

May you uninstall that new version of bluetooth driver, and then just use Windows update to update itself.

After it is updated to 1909, it will run many KBs and drivers, then your driver will be updated as well.

Please provide screenshot if there is still any problem.

Thank you.

RAJU.MSC.MATHEMATICS

https://zentalk.asus.com/en/discussion/37887/i-cant-update-my-windows-10-from-version-1803-to-1909-due-to-realtek-bluetooth-error

uninstall current driver , then do windows update 1909