Armory Crate CPU Status not showing after upgrade

jappagtakhanjappagtakhan Level 1
edited November 2020 in Others
  1. System: ASUS ROG Strix Scar G532LWS
  2. Battery or AC: Both
  3. Model: G532LWS
  4. Frequency of occurrence: always
  5. Reset OS:
  6. Screenshot or video: see attached screenshot

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Detailed description:

Unit originally was 1TB ssd and running on Windows 10 Home

added 2TB, set this as primary since it has faster rpm and upgraded to Windows 10 Pro

I installed the drivers etc but the CPU stats in armor crate does not read/show

Any idea?

Comments

  • Hello jappagtakhan,

    May I know the version of your Armoury Crate Service and Armoury Crate APP?

    Please kindly check if your BIOS is up to date as well.

    And may you uninstall the hard drive just for checking if the CPU status would shown?

    Thank you.

  • Armoury Crate App : 3.1.6.0

    Armoury Crate Service : not sure how/where to check this

    BIOS : Latest


    And may you uninstall the hard drive just for checking if the CPU status would shown?

    • what do you mean?
  • Hello jappagtakhan,

    Thank you for the quick reply.

    There are 2 changes on your device,

    one is upgrading to the 2TB hard drive and 1 is upgrading to Windows 10 Pro,

    we can not be sure after which changes the issue happen, right?

    or you changed the single 1TB SSD and install new OS on the 2TB SSD instead of adding one more 1TB SSD and stilling using the facotry OS?

    Thank you.

  • Hi Blake,

    Technically speaking I did not upgrade but I added another 2TB, and yes I upgraded to Windows 10 Pro

    I installed new OS on the 2TB SSD, making the 1TB as slave/backup

  • Hello jappagtakhan,

    Please kindly follow below FAQ to reinstall the drivers again.

    Be careful that the installation order must be the same as the FAQ.

    Thank you.

  • I'll look into this. Thank you!

  • Hi Blake,

    I got it setup and all working thank you.

  • Hello jappagtakhan,

    Great ! Glad to see this result!

    Thank you for the update.

This discussion has been closed.