Mobile data not working.
- Model Name: ASUS ZenFone 5 (ZE620KL)
- Firmware Version: PPR1.180610.099.WW_Phone-16.0615.2006.131
- Rooted or not: Not
- Frequency of Occurrence: Today (morning)
- APP Name & APP Version (If your issue relates to the app): -
From todays morning I am unable to use my mobile data. The messege that pops up say, that this SIM Card can be only connected to 4G. I am sure that I didn't update anything during the night and that yesterday everything was working properly.
I tried everything I could find. Reset the APN, manually input the APN of my internet provider, reset Wi-Fi, data and bluetooth option, restart the phone multiple times, remove the SIM Card. I also checked everything through the SMMI Test. Nothing helped.
There is no way I have time or energy to factory reset the phone. Especially when yesterday (and as I mentioned previously no new firmware/update was installed) everything was working perfectly.
I hope you understand that not only I need my mobile data on daily basis, I also pay around 30 EUROS every single month for them - though right now, I'm not able to use them at all.
I can also see that I am not the only one having this issue. Is there anything else I can do? (except for the factory reset, which is a BS advice)