When is the next update coming with all the fixes we users are facing?

akshujaatakshujaat Level 1
edited November 2020 in ROG Phone 3

Please tell us some basic information before asking for help:

  1. Model Name: Rog 3
  2. Firmware Version: 2008.78 (latest)
  3. Rooted or not: no
  4. Frequency of Occurrence: regular issues
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

All issue fixes

1. Black crush

2. Battery drain

3. Heating issue

4. Upper speaker flickering sounds during calls

5. Screen freeze occasionally irrespective of any specific application

Comments

  • xihexihe Level 2

    For 2, 3 and 5 what have you tried factory reset?

    For 4, any flickering during music / games?

  • Will factory reset fix 2, 3 and 5 ?

    Have you done the same?

  • Definitely 2 and 3, did a factory reset after updating to .78 and so far, battery consumption is the same and charging gives out significantly less heat, even on hypercharge. Sadly, slow charging is still a dud.

  • Yea slow charging is messed up but doing a factory reset right away , thanks for help

  • All the issues persist even doing factory reset...

    For 4.. flickering sounds are occasionally while playing music...

  • The question is when can we expect the stable update?

  • xihexihe Level 2

    It will possibly fix it. I don't experience any of the issues with my ROG Phone 3 except for black crush. But I speak from experience. If you go to the service centre they will do the same and monitor for the issues after factory reset.

  • LejasrLejasr Level 1
    edited October 2020

    Just to add to the issues.

    Bluetooth= have to forget and re-pair device everytime it is used as it will constantly connect and disconnect.

    Mobile data= turn off then back on constantly for it to work.

    Wifi= cannot use dual band as it constantly disconnects and reconnects.

    Armour crate featured games saying connect to the internet to view content I am connected

    Factory reset has been done twice now it's not the solution!!

    Stadia not available in Australia 🤯.

  • Not facing any of these . Maybe specific to yours 😔

  • my asus charge not charging my phone

    1. Model Name: Rog 3
    2. Firmware Version: 2008.78 (latest)
    3. Rooted or not: no
    4. Frequency of Occurrence: regular issues
    5. APP Name & APP Version (If your issue relates to the app):NA
    6. VOLTE is not enabled for local Singapore telcos, Singtel, M1 and Starhub. Why as this is the local Asus warranty set. Will this be fixed?
  • Hi akshujaat,

    Please share the below:

    All issue fixes

    1. Black crush

    => Can you please share the below:

    Firmware version

    App to play video (video title where you experience this)

    Brightness setting 

    Screenshot 

    2. Battery drain

    => What's the Screen on time you are getting, check under Battery Settings

    3. Heating issue

    => Please share more details, App used, Scenario, Ambient temperate, share screenshot

    4. Upper speaker flickering sounds during calls

    => Run SMMI test to check if hardware issue

    How to Enter SMMI_TEST (test hardware)

    Go to Calculator=>type " .12345+= "

    you will be entered to SMMI_TEST

    5. Screen freeze occasionally irrespective of any specific application

This discussion has been closed.