Why I can't updated Android 10 by OTA in Max Pro M1?

nikutanikuta Level 1
edited November 2020 in ZenFone Max Pro Series

Please tell us some basic information before asking for help:

  1. Model Name: Max Pro M1
  2. Firmware Version: Version WW-17.2017.2006.429
  3. Rooted or not:NO
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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Why I can't updated A10 - Version WW-17.2017.2006.429 to Version WW-17.2017.2008.432 by OTA (auto apdate) ?

Why I have to do it manual and reset all my settings again?

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