Software or hardware problem?

Gaurav ROGIIGaurav ROGII Level 2
edited November 2020 in ROG Phone 2

Please tell us some basic information before asking for help:

  1. Model Name:Asus rog 2
  2. Firmware Version: .49
  3. Rooted or not: not
  4. Frequency of Occurrence: everytime
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


As I have posted so many discussions but still I haven't got any solution, so please can any one tell me how to know if this restarting and screen blackout problem is an software or hardware issue?and there is so much heating, The service centre is far away from my current location. please help🙂


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