GAMEGENIE ERROR FOR LIVESTREAMING

Please tell us some basic information before asking for help:
- Model: ASUS ROG 3
- Firmware Version: Latest Version
- Rooted or not: NO
- Frequency of Occurrence: EVERYTIME
- APP Name & APP Version (If your issue relates to the app): PUBG
Model Name: ASUS ROG3MIn addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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WHEN I STARTED PLAYING PUBG IN THE FIRST WEEK OF BUYING THE ROG3, GameGenie was working properly for live stream on Youtube. But now whenever I try to go live stream, it is unable to process and the message ‘network connection error, Stop Recording’ comes up on the screen.
i did a factory reset on my phone too, however it did not help
could you please help me resolve the issue. I am unable to understand why is this happening, my friend bought the same model and his is working fine. Can. I be replaced with a new phone?
Comments
This happened to me after the update two days ago. I'm using ROG Phone 2, so I don't think it's your phone, but Game Genie itself.
What will be the solution for the issue. I am rog 3 user I am also facing same issue
To me, also..not working.. tried clear memory of apps , Armoury Crate(2 apps with same name)& Gamr Genie.
Still Not working 😭😭😭
Device:Rog3 12GB, 256GB
This is a known issue and your developers are looking for a solution.
I had just contacted the ASUS support over live chat for this and I was advised to try this on the safe mode but none of the game opens in a safe mode. Else factory reset the phone and then try to live stream over game genie. Is this a right information that I was given?
The same issue here ROG 3 user 😭