ASUS ZENFONE MAX PRO M2 battery drain out issue

kinshukbhatt

Please tell us some basic information before asking for help:

1. Model Name: ASUS ZENFONE MAX PRO M2
2. Firmware Version: Version WW-16.2017.2009.097-20200826
3. Rooted or not: Factory reset once
4. Frequency of Occurrence: 5-6 times a day
5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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My Asus zenfone Max Pro M2 is shutting down any time, mostly when I receives any call, although the battery is 70 - 80% charged. As suggested to clear the cache & Factory reset, both has done, but still facing the same issue. I think it is after the installation of last system update. Kindly help.

victor0_ASUS

Hi, we suggest you to please visit the nearest ASUS service center for better assistance. Locate here : https://www.asus.com/in/support/Service-Center/India