A540L battery not charging, laptop now won't power up
- System: Windows 10
- Battery or AC: Both
- Model: A540L
- Frequency of occurrence: Permanent
- Reset OS:
- Screenshot or video:
Detailed description：My wife's A540L stopped charging the battery but would run on the external supply. Checked the external supply and power all good. Battery appeared to be totally discharged so concluded it had probably died so bought a brand new replacement. Fitted that and the system reported the battery to be 45% charged, plugged in and 1 hour 45 mins to full charge. However, the battery didn't charge so tried some online solutions, such as battery out, power disconnected, power button held down for 60 seconds, uninstall and re-install battery drivers, etc. Nothing made any difference the the battery progressively dropped until it showed 0% and the laptop shut down. Now it won't start and does not acknowledge the supply being plugged in.
Is this correct? On most laptops they will run on the external supply without a battery but this seems to need a battery with some power in it to run? As the laptop doesn't charge the battery, is there any way I can charge the battery out of the laptop so I can at least get it to run for a while to get the data off the hard drive? As the laptop is only ever used indoors, it is an option to run it permanently from the external supply, can it be forced to do this by linking pins on the battery connector? Or do I just pull the hard drive and buy another laptop?