LCD internal crack issue
Please tell us some basic information before asking for help:
- Model Name: AS ZS661KS ROG Phone 3 512G/12G
- Firmware Version:
- Rooted or not: not
- Frequency of Occurrence:
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
My Screen Suddenly Stopped working and it was just less than a month of use. The Service Center told me it was my fault even though the unit has not been dropped. Unit is also skin wrapped with tempered glass and also using the original ROG led case. They told me there is a tiny hairline crack inside which hardly visible to the naked eye. The technician even removed my tempered glass to find the crack which i did not know how it got there. They insist on charging me an insane amount of money to fix this as they said it is not covered by the warranty. I really did not expect asus to try and deflect from honoring the warranty on their product. It seems the quality of asus product have really degraded. It seems they have quality control issue.