screenpad 2.0 (ScreenXpert) doc xpert not open Microsoft word

- System: win 10
- Battery or AC:
- Model: UX434FAC
- Frequency of occurrence:
- Reset OS:
- Screenshot or video:
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Detailed description:The office xpert icons ( slide xpert, doc xpert, sheet xpert) Not open the software on the click (start Microsoft Word) But the link function work, when open the Word automatic start the doc xpert.
With the closed word, the click on Start Microsoft Word onde the doc xpert not work to open MS word
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Comments
Hello Arthur,
May you record a video of this issue?
I'm sorry I'm really confused about your description.
Thank you.