Rog 2 shut down issues solved after factory reset. Please read the details and reply me.

mannahringw

Please tell us some basic information before asking for help:

1. Model Name:rog phone 2
2. Firmware Version:
3. Rooted or not: no
4. Frequency of Occurrence:
5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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I was facing the shut down n screen blackout issue while charging n playing games. So i did a factory reset and after thay my device is fine till now it has been more than a week already. So i dont face those issue frequently nowadays but i my device automatically shut down today while charging but when it restart and when i connect the charger and use my phone nothing happen. And my battery backup n all its all good. But when i charge my phone, it becomes hot ( this might be due to fast charging). I am confuse whether my phone hardware have problem or not. My battery is perfectly fine. So is this issue related to hardware or not. If anyone can help me out. I am confuse cause it shut down itself while charging today after my factory reset (only once at night while charging). I have mentioned in the above. #Anyone who knows#help

azwadrab

After factory reset havent faced any of this problem u mentioned.

which Software Firmware version u using?

2009.49 is the latest one.

mannahringw

.49 the latest one