ROG 3 > Game Genie stop while playing PUBG

abhip1986abhip1986 Level 2
edited November 2020 in ROG Phone 3
  1. Model Name: ROG Phone 3
  2. Firmware Version: latest version
  3. Rooted or not: Not
  4. Frequency of Occurrence: Everytime
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


Any idea why Game Genie stops while playing Pubg. I noticed when I am shooting it stops and I have to minimize and load the game again

I am using AIR triggers

Dual Partion settings (1 button uses 4 taps and other 0)

90FPS 90HZ Refresh rate

Charing is 60%

No other background app while playing the game just pubg

I do not play any other game so I am not sure if it is just the problem with pubg or with Game Genie


  • Temporary workaround that I know is to JUST MINIMIZE the GAME and Reload and Game genie comes back and then the fire button starts working..

  • @Gustav_ASUS Is this a KNOWN ISSUE?

  • Hi @abhip1986,

    Can you share a video to actually see how its crashing and whether its giving any error.


    It intermittent issue and does not happen everytime but from what I noticed is this happens when I use the Dual Partition button and with 4 Taps being enabled.

    I will try and create a video


    It doesn't give any error but how I know that game genie is stopped:

    1) the fire button automatically stops firing, it kind of get stuck just before the genie stops, I have to press the other fire button (with 0 taps) to get out of that stuck mode

    And immediately after this I am out of fire stuck mode, no matter what air trigger button I press it does nothing. Which makes me believe that game genie has stopped now..

    To confirm this, I swipe left to get the bar but it doesn't come up

    Then finally I have to minimize and maximize the game tk get the game genie back and all the button then starts working.

  • Here you can see the fire button is getting stuck...During that time I am not pressing the fire button but it still fires

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