ROG 3 is stuck at Shutting down screen
abhip1986
Level 2
Please tell us some basic information before asking for help:
- Model Name: ROG Phone 3
- Firmware Version: LATEST
- Rooted or not: Not
- Frequency of Occurrence: Everytime
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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I wanted to restart the phone so thought lets switch off and since then it got stuck at Shutting down... screen.
How to reboot it ?
It is currently not getting charging symbol no matter which port you connect (bottom or side)
I tried holding power on + Vol, also tried power on + volum low button but nothing happened.
Phone is not hot but kind of stuck now
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Comments
It got restarted after I press and hold Volume down + power .,..
Not sure why it happened and if it will occur again
@abhip1986 it happen because of a software
@devicentextian
What software and do you know the solution?
@abhip1986 Mention me in this thread if you run into the same issue again.