I can't update to beta 4 or beta 3 from beta 2

dakkipuramshasikala123 · October 1

Please tell us some basic information before asking for help:

Model Name:
Firmware Version:.424
Rooted or not:
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

I m currently using android 10 beta 2 update in asus zenfone max pro m1

Recently I downloaded beta 4 update from asus website and it's not detecting by the device.

So I asked the customer care they said try to update beta3 and betab4

I downloaded beta 3 and tried again but still it's not detecting

I placed the file at internal storage .

Pls someone help me .

nidhin3 · October 2

Place the downloaded file in Internal storage ( not in any folders) and then restart your device. If both beta 3 and beta 4 files are there I'm not sure if it will detect the file.