I can't update to beta 4 or beta 3 from beta 2

dakkipuramshasikala123

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2. Firmware Version:.424
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I m currently using android 10 beta 2 update in asus zenfone max pro m1

Recently I downloaded beta 4 update from asus website and it's not detecting by the device.

So I asked the customer care they said try to update beta3 and betab4

I downloaded beta 3 and tried again but still it's not detecting

I placed the file at internal storage .

Pls someone help me .

nidhin3

Place the downloaded file in Internal storage ( not in any folders) and then restart your device. If both beta 3 and beta 4 files are there I'm not sure if it will detect the file.

dakkipuramshasikala123

I have placed it at internal storage

Yachendra

https://zentalk.asus.com/en/discussion/comment/120878#Comment_120878

Move the update file to memory card and try to install from recovery mode using external source. It might work.

nidhin3

https://zentalk.asus.com/en/discussion/comment/120878#Comment_120878

Move the beta 4 file to another folder and try restarting your phone.

victor0_ASUS

Hi, kindly click on the following link and follow the instructions to update manually. Click here: https://www.asus.com/support/faq/1009748