Slow charging problem in zenfone max pro m2 after September security update

vabhi1289vabhi1289 Level 1
edited October 30 in ZenFone Max Pro Series

Please tell us some basic information before asking for help:

  1. Model Name: zenfone max pro m2
  2. Firmware Version:16
  3. Rooted or not:not
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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Comments

  • Hi, when you say that your SOT (Screen on Time) has gone down, can you share the SOT after trying the below:

    1. Charge the battery to 100% & use as per your normal usage pattern

    2. When the battery strength reaches 10%, go to settings = Battery => Tap on the battery icon & share the graph

    3. settings => Battery => Check the screen & share the same


    Please follow below steps may improve battery backup:      

    1. Close apps that are not used (Bluetooth, WiFi, GPS, etc.)

    2. Adjust sleep time and brightness (Settings > Display)

    3. Boost memory when you see memory consumption is high with no app running,

    4. check for background running applications, stop/disable unwanted apps, you can manage apps from auto-start manager. 

    5. Check the following article for more information: https://www.asus.com/in/support/article/604/

  • Plug out the cable from charger and plugin again neatly. Charging gets slower even if the slightest loose cable.


    Use ampere application to check hows it charging.

    If its over 1000, its good...else something is wrong with ur cable.

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