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MyAsus hardware issues

escapegoatescapegoat Level 1
edited November 2020 in Others
  1. System: windows 10
  2. Battery or AC: default
  3. Model: TUF Gaming FX505GT
  4. Frequency of occurrence: always that I check
  5. Reset OS: it's not in my plans
  6. Serial number: KBNRCV02245046B

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Detailed description：I want to know what is wrong, the pc or the app, since I bought the laptop, it comes with the adapter issue, the fan issue is new

errores.jpg


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Comments

  • Blake_ASUSBlake_ASUS mod

    Hello escapegoat,

    May I know the version of My ASUS APP and ASUS System Control Interface V2 driver on your device?

    Thank you.

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  • escapegoatescapegoat Level 1
    edited September 2020

    óf course, My ASUS APP's version is 2.2.38.0 and System Control Interface is V2 2.2.27.0

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  • Blake_ASUSBlake_ASUS mod

    Hello escapegoat,

    Please kindly help to update to

    MyASUS v2.2.41.1 & ASUS System Control Interface v2.2.29.0.

    Thank you so much!

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  • escapegoatescapegoat Level 1

    ok, it seems that the adapter already works fine, but I still have the fan issue.

    I have also verified that the laptop increases the temperature if I have it charging, if I disconnect it the temperature decreases almost 10 degrees, is it normal?

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  • Blake_ASUSBlake_ASUS mod

    Hello escapegoat,

    It is normal that the temperature is higher when charing,

    however, is the fan working well when the temperature raised ?

    Thank you.

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