ASUS ROG PHONE 2 goes black screen/shutdown automatically? Check this out I got some valuable info.

justinakhilak47justinakhilak47 Level 1
edited October 2020 in ROG Phone 2

Please tell us some basic information before asking for help:

  1. Model Name:
  2. Firmware Version:
  3. Rooted or not:
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


I faced the same from the last 4 months recently I visited the service centre they said the MOTHERBOARD was burn they need to change it and for repair it costs 70% of your mobile price which means almost 20k+

I'm lucky I have warenty 🙏

I suggest if you guys have warranty and facing this issue please vist your near by ASUS service centre ASAP!

For pubg use Graphics as SMOOTH+HIGH/LOW then it will support for some time.


  • Helo bro. Did you factory reset before you gave it to service center.

  • Bro if possible i want to know more as i am facing same issues but i did a factory reset. 8133997760 wasapp me please.

  • I did a factory reset yesterday and it was fine but when i play pubg before my screen become blackout. After restarting it, it was fine again.

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