Data not working
kingen181994
Level 1
Please tell us some basic information before asking for help:
- Model Name: rog 3
- Firmware Version:
- Rooted or not:
- Frequency of Occurrence: since friday
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Can you please explain whats wrong with my data? I can not connect to internet without wifi?
Is there a larger issius with and should i return my phone on warranty?
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Comments
Reset the APN to default, then restart your phone if not worked, try your provider alternative proxy
Something i can try? Our should i return it?
Can someone help me please?
I have the exact same issues with my 1 week old rog 3 phone. I have confirmed that my sim with 4G is working but the phone have problem to get 3g and 4g data.
To solve this problem temporary I had to do delete all APN and then restore to default. But still didn't get 4G but 3g+ worked. But after few moments if I connect to WiFi and then discount WiFi the mobile data will be gone again.
Yes maybe someone from asus can tell us som answer if this is a bug in software or just something wrong with the hardware.
Isnt this asus support?
When I first got my phone I didn't have any mobile network data either. I had to add the APN settings manually.
If you have the same issue then you should Google your networks APN settings and then go to 'Mobile and internet > Mobile network > Access point names'. Press the + button and enter the details. Don't forget to save.
I got similar issues, 5G doesn't work and signal gets lost and I have to turn the 5G off for signal to recover :(
Someone got a better solution for 4g?
You can restart the phone..
No it worked in the beginning but not anymora
@kingen181994 Sorry for the late reply,
Please reach out to your carrier and make sure your have the right APN settings.