ASUS - ZenTalk

abhinavpm00 · ‎09-26-2020

Please tell us some basic information before asking for help:
Model Name: ROG 3
Firmware Version:
Rooted or not: NOT
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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ARP_ASUS · ‎09-28-2020

Hi,
We are currently tuning the display for best optimization.
For the time being Make sure your phone is on the latest firmware version is .70 for best experience. and please share a screenshot or video of the possible issue area.

journeywithme06 · ‎09-28-2020

Model Name: ROG
FirmwareVersion: .70
Rootedor not: NOT
Frequency of Occurrence: All the time
APP Name & APP Version (If your issue relates to the app): every app that has black color on the display, such as MLBB, NETFLIX, YOUTUBE, VLC.
I really love everything about the rog3 exceot for the black crush.
Andnalso one more thing. Isnthere a wauly to remove ylthe limitation of the amount of Gn you can screen record. It can only record up to 3.88Gb. and if you screenrecord your game- CODM, to 1080p and high quality. It can only record up until 15 mins. Which is kind of a bummer. 🙂

Thanks 🙂

ARP_ASUS · ‎09-30-2020

Hi @abhinavpm00,
Can you please share below:
1. Firmware version
2. App to play video (video title where you experience this)
3. Brightness setting
4. Screenshot

abhinavpm00 · ‎10-05-2020

1. Firmware version: .78

2. App to play video (video title where you experience this): Facebook, YouTube. Some night videos fully black crash issue.

3. Brightness setting

4. Scree

nshot

ASUS - ZenTalk

Black crush issue on lower brightness issue not solved latest updates