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Camera is taking warm pictures all the time

kulkarniswami007kulkarniswami007 Level 1
edited October 2020 in ZenFone Max Pro Series

Please tell us some basic information before asking for help:

  1. Model Name: Asus zenfone max Pro m1
  2. Firmware Version: WW-16.2017.2009.087
  3. Rooted or not: Not
  4. Frequency of Occurrence: plenty of times
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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Comments

  • victor0_ASUSvictor0_ASUS mod

    Hi there, kindly share with us some images so that we can understand the issue better.

    you may also follow the below steps:

    1. Clear cache & storage of Camera App after backing up & disable/re-enable camera App

    2. Try the same under safe mode:

    Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode

    3. If still you face the issue factory reset your phone after taking a full backup:  https://www.asus.com/support/FAQ/1006346/

    4. Last option would be to visit the service centre to have

    a check. Locate here: https://www.asus.com/in/support/Service-Center/India

This discussion has been closed.