Battery drains even after my phone is switch off.

Please tell us some basic information before asking for help:

  1. Model Name: Max pro m1
  2. Firmware Version: 087
  3. Rooted or not: not
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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Comments

  • Phone battery drains quickly even i switch off my phone. This problem is happening after i update it into latest software version (087). The update ruined my phone's battery. I have already done battery calibration but it didn't work. Please look into this matter . Thank you

  • Hi, we'd request you follow the below steps:

    1. Clear system cache.

    2. Try the same under safe mode:

    Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode

    3. If still you face the issue

    factory reset your phone after taking a full backup : https://www.asus.com/support/FAQ/1006346/

    4. Last option would be to visit the service center to have

    a check. Locate here: https://www.asus.com/in/support/Service-Center/India

  • My friend also facing same issue after latest software update. So this is not a battery issue. The latest update (087) sucks the battery life. So it is my humble request please push a bug free update so that we customer can able to use the max pro m1 in a chill way.

This discussion has been closed.