Battery Drains Quickly after .097 updtae Max Pro M2

KrunalKrunal Level 1
edited October 2020 in ZenFone Max Pro Series

Please tell us some basic information before asking for help:

  1. Model Name: Max Pro M2
  2. Firmware Version: WW_Phone-16.2017.2009.097
  3. Rooted or not:no
  4. Frequency of Occurrence: daily
  5. APP Name & APP Version (If your issue relates to the app):battery

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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Dear Team,


After Sep 2020 update version WW_Phone-16.2017.2009.097 in Max Pro M2 battery drains quickly compared to earlier version.


Kindly fix this issue uegently.


Comments

  • Also the phone charged today morning with 82% but battery manager is showing phone charged 30 hours ago.

  • Hi there, the battery manager is showing the time of last full 100% battery charged.

    Please follow below steps may improve battery backup:

    1. Close apps that are not used (Bluetooth, WiFi, GPS, etc.)

    2. Adjust sleep time and brightness (Settings > Display)

    3. Boost memory when you see memory consumption is high with no app running,

    4. check for background running applications, stop/disable unwanted apps, you can manage apps from auto-start manager. 


    You may also follow the below steps:

    1. Clear system cache.

    2. Try the same under safe mode:

    Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode

    3. If still you face the issue

    factory reset your phone after taking a full backup : https://www.asus.com/support/FAQ/1006346/

  • Hi Moderator,

    But the issue started after .097 update only.

    Earlier battery management was best. Please see other users opinion also the same issue also started in Max Pro M1 after September 2020 update. Please fix via FOTA.

    THANX....

This discussion has been closed.