Asus 6z motherboard issue after update

Please tell us some basic information before asking for help:
- Model Name:Asus 6z
- Firmware Version:
- Rooted or not:
- Frequency of Occurrence:
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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1 month back my Asus 6z motherboard had been damaged after installing an update. I conveyed the same to service center but they are not ready to accept that asus 6z has motherboard issues. I told them to go through zentalk, but they said that they are not aware of the portal. Strange, could you @Anders_ASUS please tell them that this particular model has had motherboard issues so that my device can be repaired free of cost.
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Hi there, please check your inbox for the private message I've sent you, since the further information that we need involves your personal information. Thank you.