Asus 6z motherboard issue after update

edited October 2020 in ZenFone 6

Please tell us some basic information before asking for help:

  1. Model Name:Asus 6z
  2. Firmware Version:
  3. Rooted or not:
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


1 month back my Asus 6z motherboard had been damaged after installing an update. I conveyed the same to service center but they are not ready to accept that asus 6z has motherboard issues. I told them to go through zentalk, but they said that they are not aware of the portal. Strange, could you @Anders_ASUS please tell them that this particular model has had motherboard issues so that my device can be repaired free of cost.


  • Hi there, please check your inbox for the private message I've sent you, since the further information that we need involves your personal information. Thank you.


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