Battery drain Fastly

edited October 2020 in ZenFone 5 Series

Please tell us some basic information before asking for help:

  1. Model Name:
  2. Firmware Version:
  3. Rooted or not:
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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Asua zenfone 5z

zs620 kl

No rooted

Battery Drain fastly when received updated 5 august update veesion my battery drian automatically 20 to 25 % in night and backup is not more sufficient as compared old

Comments

  • Plz asus fix this problem battary drain fastly and backup is not more sufficient as old days

  • Hi, please follow below steps may improve battery backup: 

    1. Close apps that are not used (Bluetooth, WiFi, GPS, etc.)

    2. Adjust sleep time and brightness (Settings > Display)

    3. Boost memory when you see memory consumption is high with no app running,

    4. check for background running applications, stop/disable unwanted apps, you can manage apps from auto-start manager. 


    you may also follow the below steps:

    1. Clear system cache.

    2. Try the same under safe mode:

    Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode

    3. If still you face the issue

    factory reset your phone after taking a full backup : https://www.asus.com/support/FAQ/1006346/

    4. Last option would be to visit the service center to have

    a check. Locate here: https://www.asus.com/in/support/Service-Center/Indi

  • the battery is still draining rapidly. it's a software problem and you still say factory reset. Please fix this software problem now

  • hiii i m not gotted latest update which release date 17 September

    you received update or no plz tell me?

  • As a temporary solution, try battery saving app such as Greenify..

This discussion has been closed.