Windows key on my keyboard stuck although it is not stuck physically.

  1. System: Windows 10
  2. Battery or AC:
  3. Model: Vivobook S series
  4. Frequency of occurrence: Random
  5. Reset OS:
  6. Screenshot or video:

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Detailed description:The windows key on my laptop appears pressed although the key is not pressed on the physical keyboard and it is not stuck on the physical keyboard. It happens randomly and whenever this happens and I open the on-screen keyboard the key appears pressed. Then on double clicking the windows keys on the on screen keyboard it becomes normal. Can anyone tell me whether the problem is with the physical keyboard or a software issue?

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