Double to wake up not working in rog phone 3
Saifuddin
Level 3
Please tell us some basic information before asking for help:
- Model Name: Rog phone 3
- Firmware Version: 17.0823.2007.58
- Rooted or not: Not rooted
- Frequency of Occurrence: everytime
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Double to suspend option is working fine as it should be but double tap to wake screen is not at all working
This discussion has been closed.
Comments
Hey,
Thanks for reporting. Also if possible do share a video after enabling the same in settings. I have already taken this case and forwarded ahead.
The same happens to me. I have been able to verify that when it is activated, it works well, but after several uses, it stops working, and it is necessary to deactivate it and activate it again to make it work again.
@ARP_ASUS cant share the link of gdrive where i uploaded the recorded video for the same you have asked for as it is more than 50 mb
This is what causes my double tap or slide up to wake to stop working. After I lock my screen, the double tap and slide up to wake will work 100% of the time until i receive a notification. The screen will wake to show the notification then turns back off. After that the double tap and slide up to wake will cease working. I need to wake the screen by pressing the power button or simply unlock the phone to "reactivate" the double tap and slide up to wake function. This problem persists whether Always On Panel is turned on or not. You guys can check if you can reproduce the problem of the double tap and slide up to wake.
@ARP_ASUS @245388 Always on display is off and The screen will wake to show the notification is also turned off [ attached screenshot] stil double tap is not working from me , i also tried enabling glove mode but its not working
So your double tap/slide up to wake just don't work even right after you lock the phone?
No brother!
Well, there's another thread regarding to this issue. Let's just hope the devs are looking into it and fix it with the next update.
Yeah, they will fix it via ota till then lets just wait
Bad news for you, this issue already exists on ROG Phone 1 (Yes, the first one) and doubletap2wake was always very unreliable, it almost looks like the phone goes into a very deep sleep where it cannot detect screen-tapping anymore (and the proximity sensor goes to sleep aswell, so there is no good way to get a proximity-wake solution). This issue has never been fixed and ASUS is known to "forget" about fixing things very often.
Hi @Saifuddin,
Can you check on .70 new update.
Here is the Manual update link:
https://www.asus.com/in/Phone/ROG-Phone-3/HelpDesk_Download/
Yeah its working perfectly now😁😁😃
@ARP_ASUS yeah its working perfectly now😁😃