Google Assistant not working

jimmyhli52jimmyhli52 Level 1
edited October 2020 in ROG Phone 3

Please tell us some basic information before asking for help:

  1. Model Name: ROG Phone 3 +12GB
  2. Firmware Version: WW-17.0823.2007.58
  3. Rooted or not: Not
  4. Frequency of Occurrence: Never works
  5. APP Name & APP Version (If your issue relates to the app): Google Assistant

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


Greetings everyone, I just got the rog phone 3 last week and noticed that I cannot get Google assistant to work with any of the standard phrases such as "Hey Google" or "Ok Google". I've tried deleting and retraining the assistant many times, and clearing cache. The assistant seems to only work if I activate it manually. Does anyone else have this issue or know what I should do ? My settings are set like this for the phone.


  • MVMV Level 3

    Same here. Ok Google detection and setup doesnot work.

  • I have the same problem

  • See if this works:

    Go into Google Maps -> Settings -> Navigation settings -> "Hey Google" detection -> Make sure Hey Google is enabled.

    Reboot your phone and try again.

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