Rog phone 3 wifi not connecting automatically. When connected manually, showing no internet.

ZT-629f800bZT-629f800b Level 1
edited October 2020 in ROG Phone 3

Please tell us some basic information before asking for help:

  1. Model Name: Rog phone 3
  2. Firmware Version: 17.0823.2007.58
  3. Rooted or not: Not rooted
  4. Frequency of Occurrence: continuously
  5. APP Name & APP Version (If your issue relates to the app):

Since last 3 days, my phone is not connecting to wifi automatically. I have to connect it manually and once connect it shows as no internet.


Other devices connected to same wifi are having good net connectivity.


Attached screenshot.

I tried with other wifi network and the problem is same...

Kindly advise a solution for this..



Comments

  • Hi,

    It seems you have tried with a different network and also a different device.

    Best would be to try a factory reset once. Also, changing router settings such as Wifi channel may help.

    If nothing works,

    Kindly visit the nearest service center:

    Due to the lockdown, service centers may not be functional. Kindly call the service center before you visit one.

    https://www.asus.com/in/support/service-center/india

  • Have you installed a power-saving application or set a power-saving configuration on your device? If so, try disabling them

  • No .. I have not installed any Power saving app...

    It seems to be working randomly and then gets disconnected again...

  • After doing factory reset... All seems to be working normally..

This discussion has been closed.