laptop screen goes black no boot no logo but the keyboard lights are on asus zephyrus gx531gs

balram.s108balram.s108 Level 1
edited October 15 in Others

Please tell us some basic information before asking for help:

  1. Model Name:
  2. Firmware Version:
  3. Rooted or not:
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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