Charging Port Abnormalities... but it's normal

Please tell us some basic information before asking for help:

  1. Model Name: Asus ROG Phone 2
  2. Firmware Version: WW-17.0240.2007.27_0
  3. Rooted or not: not
  4. Frequency of Occurrence: seldom but happens without notice
  5. APP Name & APP Version (If your issue relates to the app): -

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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I think I've received this notification for about 3 times in 8 months that I have the phone. Most of them also happen similarly, going from an auto restart, booting in, it shows the abnormalities notification. I've looked around the forum and figured to try restarting, and it did remove the notification, which makes me think it might be a software problem. It can happen at any time, as long as it's auto restarting first. It even happened when I'm not even charging.

If it did happen because of software problems, I actually have brought it to a service center (for the auto restart problem, not the charging port abnormalities) and they decided to reinstall the firmware of my phone. But now it happens again, so I don't know. I'm using the 18w charger from the box.

Since I can just restart and remove the notification, it's no big deal, but I just figured out to let the team know.

Comments

  • Take a screenshot next time as proof and tell the local support that the charger wasn't even connected. Maybe then they will decide to exchange your motherboard

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