ZenFone 5z Pubg

erenx59cocerenx59coc Level 1
edited October 2020 in ZenFone 5 Series

I can play 2 hours of pubg on my Zenfone 5z on a full charge, is this normal? It was 3-4 hours on Android 8, will an update come to fix this?


  • Hi erenx59coc

    Thank you for your asking. Kindly provide the information below so that we can better assist you.

    1. Your current firmware version/PUBG version

    Settings>System>About Phone>Software information

    If you try to update the firmware and the PUBG to the latest version, does the issue still persist?

    2. Is there any zone heating up while using/idling? How long has the battery been used? 

    3. Enter "Safe Mode" and leave a 100%-charged phone in sleep(idle) mode in a night, then provide me the screenshot of 


    ②Setting>Battery>3 dots on the top"Show app usage"

    # How to enter and exit "Safe Mode"


    If the battery works well in "Safe Mode", please check on any disturbance from the installed 3rd party Apps.

    For more information, please refer to the links below



This discussion has been closed.