ZenFone 5z Pubg

erenx59cocerenx59coc Level 1
edited October 2020 in ZenFone 5 Series

I can play 2 hours of pubg on my Zenfone 5z on a full charge, is this normal? It was 3-4 hours on Android 8, will an update come to fix this?

Comments

  • Hi erenx59coc

    Thank you for your asking. Kindly provide the information below so that we can better assist you.

    1. Your current firmware version/PUBG version

    Settings>System>About Phone>Software information

    If you try to update the firmware and the PUBG to the latest version, does the issue still persist?

    2. Is there any zone heating up while using/idling? How long has the battery been used? 

    3. Enter "Safe Mode" and leave a 100%-charged phone in sleep(idle) mode in a night, then provide me the screenshot of 

    ①Setting>Battery

    ②Setting>Battery>3 dots on the top"Show app usage"

    # How to enter and exit "Safe Mode"

    https://www.asus.com/support/FAQ/1005163/

    If the battery works well in "Safe Mode", please check on any disturbance from the installed 3rd party Apps.


    For more information, please refer to the links below

    https://www.asus.com/support/FAQ/1009546/

    https://www.asus.com/support/FAQ/1009547/

This discussion has been closed.