Frequent Network drop for both sim

qausainqausain Level 1
edited October 2020 in ZenFone 5 Series

Please tell us some basic information before asking for help:

  1. Model Name: ASUS 5z
  2. Firmware Version: WW_100.10.107.92_20200715
  3. Rooted or not: NO
  4. Frequency of Occurrence: Often
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


Both of my sim network gets drop resulting into no sim. I have been facing this issue for past 4- 5 days. Even tried factory reset but none of the works. I am using Jio and Vodafone Idea sim networks. Even after the Wifi is connected I am unable to load any webpage due to network drop which is very frustrating. I receive a popup after the network drop asking to select network

Issue also occurs with safe mode on.


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