Frequent Network drop for both sim

qausainqausain Level 1
edited October 2020 in ZenFone 5 Series

Please tell us some basic information before asking for help:

  1. Model Name: ASUS 5z
  2. Firmware Version: WW_100.10.107.92_20200715
  3. Rooted or not: NO
  4. Frequency of Occurrence: Often
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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Both of my sim network gets drop resulting into no sim. I have been facing this issue for past 4- 5 days. Even tried factory reset but none of the works. I am using Jio and Vodafone Idea sim networks. Even after the Wifi is connected I am unable to load any webpage due to network drop which is very frustrating. I receive a popup after the network drop asking to select network

Issue also occurs with safe mode on.


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