Asus ROG 3 issue/bug

edited September 12 in ROG Phone 3

Please tell us some basic information before asking for help:

  1. Model Name: Asus rog 3
  2. Firmware Version: latest
  3. Rooted or not: not
  4. Frequency of Occurrence: daily
  5. APP Name & APP Version (If your issue relates to the app): no

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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Please fix below issue:

1. Black screen issue

2. Phone heat up too much while recording video

3. Air cooler does not work not properly means no such differences

4. Camera pic quality should be improved

5. Phone lower side heat up while playing pubg

6. Schedule charging does not work properly

Comments

  • Hi,

    1. Black screen issue

    => We are currently looking into it. 

    For the time being make sure your phone is on the latest firmware version is .58 and please share a screenshot or video of the possible issue area.

    2. Phone heat up too much while recording video

    => Noted. A little heat should be understood but shouldn't be unbearable. Also, what's the ambient temperature around?

    3. Air cooler does not work not properly means no such differences

    => What's the device temp once cooler is applied? Before and after also the ambient temp?

    4. Camera pic quality should be improved

    => Any particular reference if you can share

    5. Phone lower side heat up while playing pubg

    => Lower side maybe where the heat sink is there.

    6. Schedule charging does not work properly

    => This is already under review.

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