Google ARCore not compatible with Zenfone 7 Pro

Please tell us some basic information before asking for help:

  1. Model Name: Zenfone 7 Pro
  2. Firmware Version: WW_29.12.18.14
  3. Rooted or not: not rooted
  4. Frequency of Occurrence: every time
  5. APP Name & APP Version (If your issue relates to the app): Google AR Service

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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Hi,

I noticed when I wanted to use some apps using AR that the Google AR Service package could not be installed, Zenfone 6 was AR compatible, why not the 7 Pro ? Is that only an issue on Google's side ?

It makes some games barely usable like Minecraft Earth and some apps not usable at all.

Minecraft Earth is not even installable because of this, I had to side-load it, it works, but not AR functions.

Hope this will be fixed soon.

Thanks.

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