Black crush issue not solved even after latest update

akshai017akshai017 Level 1
edited October 2020 in ROG Phone 3

Please tell us some basic information before asking for help:

  1. Model Name: Rog 3
  2. Firmware Version: 17.0823.2007.58
  3. Rooted or not: not
  4. Frequency of Occurrence: Always
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.



  • I'm getting this issue everywhere. Not particular to any apps like YouTube r Netflix. Even after latest update the problem persist. Im facing this issue even while gaming in pubg n cod with medium brightness. What's the use of having advanced chipset and processor when u can't see anything properly on the screen... Please Asus give me some update, please fix this issue I'm very disappointed.

  • Dolby video in youtube

  • From pintrest

  • Hi,

    We are currently looking into Black crush issue.

    Thanks for your patience. 

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