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Blackcrush issues with videos at low brightness

DroidDroid Level 1
edited October 2020 in ROG Phone 3

Please tell us some basic information before asking for help:

  1. Model Name: Asus rog 3
  2. Firmware Version: 17.0823.2007.58
  3. Rooted or not: no
  4. Frequency of Occurrence: Always
  5. APP Name & APP Version (If your issue relates to the app): Netflix, YouTube and video playing apps and streaming apps.

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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When watching videos which has dark background or shadows at low brightness less than 30%. Due to this issue I can hardly watch any movies or videos. If video have any low light scene issue is clearly visible. The shadows are basically gone and we only see a dark patch or group of pixels.

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This issue leads to a very bad viewing experience. Please assist.

Comments

  • ARP_ASUSARP_ASUS mod

    Hi,

    We are currently looking into it for Black crush issue.

    Thanks for your patience.

This discussion has been closed.