Seeing "Some functions cannot be used, please restart the application or the computer" in MyASUS

BNibirBNibir Level 1
edited September 8 in VivoBook

I am having issues in MyASUS app. Because of this I am not able to use any hot keys such as pressing f2 and f3 for volume changes and so on. Not able to activate any features in MyASUS such as eye care, Battery charging mode, True to life etc. I tried restarting my PC and repair, reset and reinstalling the app and it didn't work. Searched in online for help, found something which says to update the driver "ASUS system control interference V2". Tried updating it but it was already updated. No pending windows updates😔

  • Device name and model: ASUS VivoBook S15 S531FL
  • OS: Windows 10 home

I am having this issue from 8 Sep 2020. It was all okay when I used my laptop and normally shut it down. But after couple of hours when I turned it on I am having this issue.




  • Hello BNibir,

    Please uninstall MyASUS APP.

    Then update "ASUS System Control Interface V2" driver.

    Then install MyASUS App from Microsoft store.

    Thank you.

  • Hi. I have done this, reverted it to the previous driver, and also updated the driver again. All three attempts did not work. I am still seeing this message on top of the Home page of MyASUS. Any other troubleshooting steps I can perform? Otherwise I will just remove this app altogether. I do not wish to reset my Windows just for this app.

  • Hello Mikko,

    Please uninstall My ASUS

    then reinstall or update "ASUS System control interface V2"

    then install MyASUS back.

    Thank you.

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