Rog Phone 2 screen turns black when it heats up.
amysin06
Level 1
Please tell us some basic information before asking for help:
- Model Name: Rog Phone 2
- Firmware Version:
- Rooted or not: No
- Frequency of Occurrence: 3-4 times a day
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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My phone screen turns black whenever it heats. Although the screen remains responsive.
0
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Comments
Hi, sorry to hear about this.
You can try factory reset once before visiting the service center.
Kindly visit the nearest service center:
Due to the lockdown, service centers may not be functional. Kindly call the service center before you visit one.
https://www.asus.com/in/support/service-center/india
@amysin06 have you done factory reset? If yes does it solve your problem?
@mannahringw @ARP_ASUS No the problem doesn't solve after factory reset.