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[UX581GV] Audio buzz when connecting a usb/jack headphones to the laptop

LiviuLiviu Level 2
edited October 2020 in ZenBook
  1. System: Windows 10 Pro
  2. Battery or AC: AC
  3. Model: UX581GV
  4. Frequency of occurrence: Always
  5. Reset OS: Yes
  6. Screenshot or video:

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Detailed description：When I connect my headphones to the laptop, there is a constant buzz in the headphones that disappears whenever I just touch the frame of the laptop. The more pressure I put, the more it goes away until it disappears. Once I don't touch the laptop, the buzz is back. The buzz goes away once I play some audio.

Comments

  • LiviuLiviu Level 2
    edited September 2020

    The headphones works well on my mobile phone, and the buzz isn't there when the laptop is on battery.

  • Blake_ASUSBlake_ASUS mod

    Hello Liviu,

    Is the buzz recordable?

    Thank you.

This discussion has been closed.