[UX581GV] Audio buzz when connecting a usb/jack headphones to the laptop

Liviu

1. System: Windows 10 Pro
2. Battery or AC: AC
3. Model: UX581GV
4. Frequency of occurrence: Always
5. Reset OS: Yes
6. Screenshot or video:

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Detailed description：When I connect my headphones to the laptop, there is a constant buzz in the headphones that disappears whenever I just touch the frame of the laptop. The more pressure I put, the more it goes away until it disappears. Once I don't touch the laptop, the buzz is back. The buzz goes away once I play some audio.

Liviu

The headphones works well on my mobile phone, and the buzz isn't there when the laptop is on battery.

Blake_ASUS

Hello Liviu,

Is the buzz recordable?

Thank you.