Brand New UX434FA camera working intermittently

FabiFabi Level 1
edited October 2020 in ZenBook
  1. System: Windows 10
  2. Battery or AC: AC 
  3. Model: UX434FA 
  4. Frequency of occurrence: all the time
  5. Reset OS:
  6. Screenshot or video:

========================

Detailed description:I just bought a brand new zenbook and when using teams or zoom my camera suddenly stops working. and after a while it goes back on, I´ve restaured the notebook, updated the system, re-installed the driver.. Should I just return my notebook and go for another model or brand?????

Comments

  • Hello Fabi,

    Was there any error message when the issue occurred?

    Please kindly check if your BIOS is updated as well.

    Thank you.

This discussion has been closed.