FX505GT WIFI poor to no internet connection

kookiekookie Level 1
edited October 2020 in Others
  1. System: Win10 Home / FX505GT.307
  2. Battery or AC: either
  3. Model: FX505GT TUF Gaming Laptop
  4. Frequency of occurrence: most of the time
  5. Reset OS: no
  6. Screenshot or video: can provide


Detailed description:All drivers and bios updated. Can poorly (very slow speeds) connect or connect with no internet through wifi to a router or mobile Hotspot. Other computers can connect through the same connections, so it's not router or Hotspot. Went through all faq's except for reset laptop.

Going to get a usb wifi adapter to see if that works.

Anyone else have this problem?

Can I get a replacement Intel Wireless-AC 9462 or a compatible to the motherboard better wireless adapter card?


  • Hello kookie,

    Please kindly send your device to service center for further examination.

    Thank you.

  • hi kookie,

    please check your laptop at service center before use it

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