After pie update phone getting slow

hqatikhqatik Level 1
edited October 2020 in ZenFone Max Pro Series

After pie update phone getting laggy.

Asus max pro m1 (4/64)

Play pes 2020 for few times phone became laggy. Frame drop.

What's should i do for solution ?

Comments

  • pl specify system update version

  • Hi hqatik

    Thank you for your asking. Kindly try some stay-at-home troubleshooting tips below:

    1. Your current firmware version

    Settings>System>About Phone>Build Number

    If you try to update to the latest version, does the issue still persist? WW-16.2017.2007.084

    2. Please try to enter "Safe Mode". If the function works well in Safe Mode yet the issue remains out of Safe Mode, please check on any disturbance from the installed 3rd party apps.

    # How to enter and exit "Safe Mode"

    https://www.asus.com/support/FAQ/1005163/

    3. Also, please try "the Factory Reset" 

    Settings>System>Advanced>Reset options>Erase all data(factory reset)

    Please note that once the Factory Reset is completed, all data, apps, settings and personal information will be deleted.

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