Fast charging is not working properly ,I am not able to charge my mobile fast,

sarrafsunny307

Please tell us some basic information before asking for help:

1. Model Name: zenfone 5z
2. Firmware Version: WW_ 100.10.107.92 _20200715
3. Rooted or not: not rooted
4. Frequency of Occurrence:in a regular interval but some time its show fast charging and work
5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

I am using original charger original data cable I have also reset my mobile device to solve the problem but not my problem is solved yet.

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victor010

Hi, we suggest you to please visit the nearest ASUS service center for better assistance, kindly make a call before you visit. Locate here : https://www.asus.com/in/support/Service-Center/India