The gallery app's 'location' section sometimes loads fully and sometimes does not.

upright619upright619 Level 1
edited October 2020 in ZenFone 6

Please tell us some basic information before asking for help:

  1. Model Name: ZS630KL
  2. Firmware Version: 17.1810.2008.171
  3. Rooted or not: Not rooted
  4. Frequency of Occurrence: Often
  5. APP Name & APP Version (If your issue relates to the app): Gallery -

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


Hi guys,

I have a switched to the zenfone 6 after using iPhones my whole life.

I put 50,000 photos from my old iPhone XS Max onto Google Photos.

I downloaded those photos to my PC and then copied those photos to my SD card.

I put that SD card into my Zenfone 6 and moved the photos from the SD card to the 'Camera' folder in my Zenfone 6.

The 'location' section of the 'gallery' app sometimes does not fully load.

What can I do to make it fully load?


  • You could start by removing 40k pictures and then add 10k at a time to see when it stops working. Then you remove the last added pictures and only add back half of that. Continue doing this until you find the picture that's causing the software to stop working.

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