Voice and song crackling on smule and other karaoke apps

santhosh.h.vsanthosh.h.v Level 1
edited October 2020 in ROG Phone 3

Please tell us some basic information before asking for help:

  1. Model Name: rog3
  2. Firmware Version: 47
  3. Rooted or not:no
  4. Frequency of Occurrence: always
  5. APP Name & APP Version (If your issue relates to the app): smile and other karaoke aps

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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Hi,

Rog3 seems to have an issue with the voice recording while recording through some of the popular karaoke apps like smule, the voice ..

The backing sound starts crackling and stops and starts crackling again. I have galaxy s9+ , which exibhits no issues with these apps.

Please help me on this.

Comments

  • @Anders_ASUS, moderators/ASUS team,

    Can you please answer ? Want to know if its a deep rooted HW issue or will it be resolved with software update ?


    Regards

    Santhsosh

  • I am also facing the crackling sound while using earphones with Type C dongle but only During call and its very irritating as because of crackling sounds i cannot hear person on call.

  • Hi santhosh.h.v,

    Thank you for the feedback.

    Can you tell me any particular setting you are using the Apps in or is it default?

    I will give it a try and check for the same.

  • As my return period was nearing by, had to return.. Bbye ASUS.. Going for another brand

  • Same here, sound very terrible on smule apps, it is too noise in background with crickling sound. Only happen with my rog3

This discussion has been closed.