Rog 3 turn off when I receive sms

kishortnukishortnu Level 1
edited September 2020 in ROG Phone 3

Please tell us some basic information before asking for help:

  1. Model Name:ROG 3
  2. Firmware Version:17.0823.2007.47
  3. Rooted or not: non rooted
  4. Frequency of Occurrence: everytime
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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When I try to get otp from my bank, my phone gets shut down automatically after I got my msg, I try after factory reset the result is same, try to fix this ASAP because I'm so worried about it, I'm getting this issue after my recent update of frimware.

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