Game Genie doesn't block notifications and Screen Recording doesn't Capture audio internal or game.

TianTian Level 1
edited September 30 in ZenFone 5 Series

Please tell us some basic information before asking for help:

  1. Model Name: ZE620KL
  2. Firmware Version: WW_16.0615.2006.131
  3. Rooted or not: Not Rooted
  4. Frequency of Occurrence: Countless
  5. APP Name & APP Version (If your issue relates to the app): Game Genie Version 5.0.0.77_200330

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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Game genie doesn't blocked notificationn.

Issue number 1 Scenario: After enabling lock mode and no alerts. No alert mode works properly. Then I will lock the phone. I will unlock the phone then check game genie. Game genie automatically disabled Lock mode and No alerts. I will try to Enable Lock mode and No alerts. Then the issue will appear. Notifications are not blocked.

Screen Recording doesn't capture audio.

Issue number 2: I'm not really sure when this issue appear but from the older versions screen recording on game genie works fine. In this issue game genie screen recording doesn't record the audio. And when the recording starts the audio from the game will be muted. This issue appeared while playing Pubg mobile.

I hope this will be fix soon. Thank you and regards.

Comments

  • Hi Tian

    Thank you for your asking. Kindly provide the information below so that we can better assist you.

    >Game genie doesn't blocked notification

    1. Game Genie will automatically close No Alert once the gamer left the game app. Which game is facing the issue?

    2. Does the issue appear after any system/apps' download or update?

    3. Please provide me a video to clarify the issue.


    >Screen Recording doesn't capture audio.

    It is a known issue and will be fixed in the next update.

This discussion has been closed.